Enterprise Excellence…Committed to Excellence through Continuous Improvement
Enterprise Excellence is an integrated approach of Quality, Lean and Six Sigma tools and concepts that involve people at all levels of the organization. This integrated approach allows ORBIS to leverage its commitment to providing the best value in products and services for our customers, as well as a continuous improvement environment for our employees.
What is a Quality Management System?
A quality management system can be expressed as the organizational structure, procedures, processes and resources needed to implement quality management. At ORBIS, quality management is focused not only on quality of our processes, products and services, but also the means to achieve it. ORBIS has adopted a number of management principles that guide us towards improved performance, including customer focus, leadership, involvement of people, process approach, continual improvement, factual approach to decision making, and mutually beneficial supplier relationships. ORBIS’ quality system is certified to the ISO 9001 international standard.
What is Lean Six Sigma?
ORBIS combines Lean and Six Sigma for problem-solving and continuous improvement. Lean Six Sigma is a disciplined, data-driven methodology used to continually improve processes, services and products, to result in an improved experience for our customers. This methodology provides a set of tools that ORBIS employees utilize to make effective decisions, solve problems and drive continuous improvement.
Improvement opportunities are identified in all aspects of the business, including manufacturing, finance, purchasing, engineering, customer support and sales. “While traditionally thought of as an improvement approach solely used in manufacturing applications, ORBIS has leveraged this Lean Six Sigma philosophy across almost all of its functions,” stated ORBIS’ Director of Process Improvement, Allen Dembski. “In addition, it provides tremendous cross-training opportunities for our employees…so they can better impact the customer value stream.”
ORBIS utilizes Six Sigma to improve an existing process (DMAIC) and also to design a brand new process (Design for Six Sigma or DFSS) that are Six Sigma in quality, right from the start. In addition, this process can be used directly with customers to help them identify opportunities for improvement. The ORBIS Engineering Services team is trained in Six Sigma and can help with your Six Sigma efforts.
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